Terms of Use

By accessing or using the Football Federation Portal (the “Service”), operated by Messenjara® on behalf of the Football Federation (the “Federation”), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use the Service.

These terms apply to all users of the Service, including Federation staff, club administrators, club staff, registered members and players, and any other person who accesses the Service.

Access to the Service is provided through registered accounts. Each account is personal to the individual or organisation it was created for, and you are responsible for all activity that occurs under your account.

The Service provides different access levels — Super Admin (full access), Admin (no club content), Office Admin (no delete), User (view only), and member self-service accounts. You must not attempt to gain access to data, organisations or functions that do not belong to your role or organisation.

You must keep your password confidential and follow the password requirements displayed when you create or change it. Notify the Federation or use the password reset process immediately if you believe your account has been compromised.

Clubs are responsible for the accuracy of the member, player and staff information they register with the Federation. Registered members and players must provide truthful personal, emergency and health details where requested, and must keep them up to date.

Personal information, including photos, documents and health details, is stored in private storage and is visible only to the member's own club and the Federation. You must not download, copy, share or redistribute another person's personal information or photograph except as permitted for legitimate Federation or club operations.

The Service tracks group insurance coverage (including Life, AD&D, Dental, Vision and Health) for registered members. Coverage details shown in the Service are informational records only and do not create or alter any insurance policy. Entitlement to benefits is governed solely by the applicable insurance policy and provider, not by anything displayed in the Service.

The Service allows organisations to issue estimates, invoices, purchase orders and bills, record payments, and process card payments through the organisation's own Stripe or Square account, and (for the Federation) PayPal. Payment credentials entered for card processing belong to the individual organisation and are never visible to other clubs or to the Federation.

You agree that all financial documents, prices, taxes (including HST, GST, GCT and VAT as configured) and payment records you create through the Service are your responsibility. The Service is a record-keeping and processing tool and does not provide financial, tax or legal advice.

You must not: (a) use the Service for any unlawful purpose; (b) interfere with or disrupt the Service or its infrastructure; (c) attempt to gain unauthorised access to any account, data or system; (d) upload malicious code or content that infringes the rights of others; or (e) use another organisation's branding, documents or data without permission.

The Federation may suspend or delete a club's account and content, or suspend a user's access, at any time for breach of these terms or for operational reasons.

The Service, its design, content and all related materials are the property of Messenjara®, A Messenjara Corp. Company, and its licensors. Club and federation logos, documents and content uploaded by organisations remain the property of those organisations.

The Service is provided “as is” and “as available” without warranties of any kind. The Federation does not guarantee uninterrupted access, and may modify, suspend or discontinue any part of the Service at any time.

To the fullest extent permitted by law, the Federation, its clubs, and Messenjara Corp. shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the Service.

These terms may be updated from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised terms. The current version is always available on this page.

For sales and technical support, use the contact details listed at the bottom of the home page. Questions about these terms may also be sent to sales@fiwifederation.com.